Shipping Policy

Last updated: July 10, 2026

This Shipping Policy explains how Flins prepares, ships, and supports orders for oven mitts. Checkout prices are listed in USD, and this store currently serves customers in United States.

Before shipment, we review the order record, delivery address, mitt material, approximate size, color, cuff style, and package quantity. Oven mitts can vary by quilt pattern, silicone grip texture, stripe detail, lining, and pair count, so support reviews use the exact listing details.

TRANSIT, HANDLING & ORDER CUT-OFF TIME

  • Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
  • Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment is successfully authorized through Shopify Payments.
  • Transit Time: 7-13 Business Days, Monday-Saturday, after the order has been processed and handed to the carrier.
  • Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.

Business Days mean Monday-Saturday, excluding public holidays and dates when the carrier does not provide service.

SHIPPING COST

We are pleased to offer Free Shipping on all orders within the United States. No minimum purchase required. Standard shipping is provided at a cost of 0 USD, and the checkout Shipping field should display 0.00 USD for standard delivery.

DELIVERY AREA

Currently, we only ship to addresses within the United States. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).

Customers should enter a complete shipping address, including unit number, ZIP code, recipient name, and contact phone number when required.

SHIPPING METHODS & COURIERS

We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.

Some orders may ship separately because of item availability, package routing, or carrier handling. Split shipments do not add a second standard shipping fee.

Oven Mitt Packing Notes

Flins oven mitts are packed to protect fabric surface, cuff shape, stitching, silicone texture, and listed pair or single quantity during standard transit. Baking trays, cookware, racks, food, and kitchen props shown in photos are not included unless listed in the package contents.

ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.

If tracking stops updating or the package arrives damaged, contact info@flins.shop with your order number, checkout email, and clear photos of the parcel and mitt item.

CONTACT

For shipping questions, contact Flins support at info@flins.shop or +18633738047. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.